Product Care & Sustainability

We’re committed to offering high-quality, responsibly made products that are safe, long-lasting, and kind to the environment. Please follow these care tips to help extend the life of your item and reduce waste:

Fine Art Prints & Original Artwork

• Prints are made using archival-quality pigment inks on acid-free, FSC-certified fine art paper.

• Original artworks are created with artist-grade materials, which are non-toxic under normal use.

• To ensure longevity, keep out of direct sunlight and frame using UV-protective glass if possible.

• Store or display in a dry, stable environment away from moisture and heat.

• Do not handle the surface directly; use clean, dry hands or gloves if necessary.

General Product Safety Regulation (GPSR) Compliance Statement

We are committed to ensuring that all products offered on this website comply with the EU’s General Product Safety Regulation (GPSR), effective from December 13, 2024. This commitment ensures that our products meet the highest safety standards for our customers in the European Union and Northern Ireland.

Product Safety and Compliance

• Product Identification: Each product is clearly labeled with a unique identifier, including type, batch, or serial number, to ensure traceability.
  
• Manufacturer Information: As the creators of these art prints, we provide our name, registered trade name or trademark, and contact details, including our postal and electronic addresses.
  
• EU Responsible Person: For customers within the EU and Northern Ireland, we have appointed an Authorized Representative to act on our behalf regarding product safety compliance:
  
  • Name: theprintspace GMBH
    
  • Address: Jahnstraße 18, 40215 Düsseldorf, Germany
    
  • Email: info@theprintspace.co.uk
    
    

Two-Year Warranty

In compliance with EU regulations, all our products come with a mandatory two-year warranty. This warranty covers any defects in materials or workmanship under normal use during the warranty period. Should you encounter any issues with our products, please contact our representative at  info@theprintspace.co.uk , and they will be happy to assist you with repairs, replacements, or refunds as necessary.

Risk Assessments and Technical Documentation

We conduct thorough risk assessments for all our products to identify and mitigate potential hazards. Comprehensive technical documentation is maintained and can be provided upon request to demonstrate compliance with safety requirements.

Incident Reporting and Product Recalls

We monitor customer feedback diligently. In the unlikely event of a safety concern, we are prepared to take immediate corrective actions, including notifying customers and relevant authorities, and conducting product recalls if necessary.

Packaging & Disposal

• We use minimal, recyclable or reused packaging wherever possible.

• Paper-based wrapping can go in your paper recycling.

• The specialised wrapping protecting your art print is 100% paper 

• Please reuse or recycle mailers and boxes to reduce waste.

• Keep packaging and prints out of the reach of children. 

CLOTHING & HOMEWARES

All clothing items are for adults. To avoid danger of suffocation please ensure that all packaging is kept out of the reach of children and babies.

To maintain your print please wash at no higher than 30 degrees celsius, and turn garment inside out before washing. Do not iron over printed area. If you experience a print defect please get in touch within 30 days of receiving your order.

In compliance with the General Product Safety Regulation (GPSR), Oak inc. and SINDEN VENTURES LIMITEDensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at 123 Main Street, Anytown, Country or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.